DotComCabs — Every Ride Matters
Passenger Reviews
We publish verified feedback from completed pre-booked journeys to ensure authenticity and transparency.
How Reviews Work
After your trip, you may receive a short survey. With your consent, we may display your comments on this page. We do not publish content that is offensive, unlawful, or unrelated to the service provided.
Service Commitments
Punctuality, safety, and courtesy are non-negotiable. If we fall short, we will investigate and put things right.
Complaints & Escalation
If you have a complaint, please contact us using the details on our Contact page. We will acknowledge promptly and aim to resolve swiftly. If you remain dissatisfied, you may contact TfL Taxi & Private Hire.
Compliance: Pre-booked journeys only. All bookings are accepted and recorded by DotComCabs Ltd in accordance with Transport for London (TfL) Private Hire regulations. Licensed drivers and appropriately insured vehicles only. Receipts available on request. No street hailing. Records retained in line with TfL requirements. Complaints and lost property handled via our published procedures.